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Towards Accessible and Sustainable Universities: Web Accessibility and Human–Computer Interaction in Latin America

  • Patricia Acosta-Vargas
  • , Gloria Acosta-Vargas
  • , Belén Salvador-Acosta
  • , Luis Salvador-Ullauri
  • , Hugo Arias-Flores

    Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

    Abstract

    This study examines web accessibility in Latin American higher education institutions from a Human–Computer Interaction (HCI) perspective, highlighting its relevance to the United Nations Sustainable Development Goals (SDGs), particularly SDG 4 (Quality Education), SDG 9 (Industry, Innovation, and Infrastructure), and SDG 10 (Reduced Inequalities). A quantitative and descriptive research design was applied to 50 universities included in the 2025 Webometrics Ranking, using automated HCI-based evaluation tools (WAVE and Google Lighthouse) to assess compliance with the Web Content Accessibility Guidelines (WCAG) 2.2. The evaluation identified 1,238 accessibility errors and 1,393 contrast-related issues, with most violations concentrated in the Perceivable (67.23%) and Operable (28.36%) principles. Countries such as Brazil, Mexico, Chile, and Colombia exhibited the highest levels of noncompliance, while others showed comparatively lower error densities. These results indicate that accessibility barriers in university websites are primarily systemic, stemming from deficiencies in visual perception, navigation, and semantic structure rather than isolated implementation flaws. The findings reinforce the view that web accessibility should not be treated solely as a technical compliance task, but rather as a human-centered, sustainability-oriented dimension of interaction design. Integrating accessibility within HCI frameworks can enhance digital inclusion, reduce educational inequalities, and promote the development of resilient, inclusive, and sustainable digital ecosystems in higher education across Latin America.

    Original languageEnglish
    Title of host publicationUniversal Access in Human-Computer Interaction - 20th International Conference, UAHCI 2026, Held as Part of the 28th HCI International Conference, HCII 2026, Proceedings
    EditorsMargherita Antona, Constantine Stephanidis
    PublisherSpringer Science and Business Media Deutschland GmbH
    Pages531-544
    Number of pages14
    ISBN (Print)9783032296528
    DOIs
    StatePublished - 2026
    Event20th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2026, held as part of the 28th International Conference, HCII 2026 - Montreal, Canada
    Duration: Jul 26 2026 → Jul 31 2026

    Publication series

    NameLecture Notes in Computer Science
    Volume16710 LNCS
    ISSN (Print)0302-9743
    ISSN (Electronic)1611-3349

    Conference

    Conference20th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2026, held as part of the 28th International Conference, HCII 2026
    Country/TerritoryCanada
    CityMontreal
    Period07/26/26 → 07/31/26

    Keywords

    • Digital Inclusion
    • Higher Education
    • Human–Computer Interaction
    • Sustainable Development Goals (SDGs)
    • Web Accessibility

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